Are you happy with the problem solving efforts in your organisation?

Do your teams always get to the true root cause of problems?

How can you link problem solving to your organisation’s goals?

(August to September 2021) 

This series of five online workshops will take you through an eight- step problem solving methodology – but with a focus on equipping you to be a more effective leader and coach of problem solving in your organisation.
To get the most value, you will need to commit to attend each session, and to select a real life problem that improves your KPIs.
Your local Best Practice Network Facilitator will also work with you between each session to provide support and coaching.


Session 1
Wednesday 11 August 2021
Introduction to Lean Problem Solving 

Respectful coaching with data and PDCA
Line of sight to the company goals
Eight-Step Problem Solving with A3
Step 1 – Clarify the Problem

Session 2
Thursday 19 August 2021
Focussing on What to Solve 

Peer-to-Peer coaching Steps 1
Step 2 – Break Down the Problem
Step 3 – Agree Target

Session 3
Thursday 26 August 2021
Root Cause Analysis

Peer-to-Peer coaching Steps 1, 2, 3
Step 4 – Analyse Root Cause
Brainstorming techniques with your team
Common RCA mistakes and how to coach them

Session 4
Thursday 2 September 2021
Get Ready to DO!

Peer-to-Peer coaching Steps 1-4 including RCA
Step 5 – Develop Countermeasures
Step 6 – Implement and Communicate
Coaching for communication with all stakeholders

Session 5
Thursday 9 September 2021
Study and Share your Learning 

Peer-to-Peer coaching Steps 1-8
Step 7 – Monitor both Process and Results
Step 8 – Standardise and Share Best Practice
Helping your team and your organisation to learn
Reversing the A3
Next cycle for Continuous Improvement






Best Practice Network Members:
Places included as part of membership level. Additional Member places $750 + GST > Register HERE
Partner Offer – TXM Customers & NAWO Members:
$750 + GST > Register HERE
$1500 + GST > Register HERE

Note: Includes individual coaching sessions in between workshops with the Regions Best Practice Network Facilitator.

ACCESS – Zoom Link to be provided upon registration and payment confirmation
DURATION – 2 Hours Per Online Workshop Session

                                                                         SESSION TIMES for ONLINE WORKSHOPS – 1, 2, 3, 4 & 5                                                                          
Western Australia: 10:00am – 12:00pm (AWST)
Queensland / Victoria / New South Wales – 12:00pm – 2:00pm (AEST)
New Zealand: 2:00pm – 4:00pm (NZST)



Enquiries and Expression of Interest