Member Exclusive Online Program
Stop trouble-shooting and start solving problems forever.
Join us for our member-exclusive leadership development program, Leading & Coaching Problem Solving, which has been specifically designed to equip you with the skills necessary to foster a culture of continuous improvement and innovation.
What’s included?
A series of 6 x 2 hour interactive online sessions, expert guidance and support, weekly content, and homework, and an opportunity to work through a practical case-study of your choosing.
Program highlights
Learn Problem-Solving Principles and Practices: Master the principles of problem-solving techniques and how to apply them practically to real-world issues, enabling you to lead problem-solving initiatives effectively.
Develop Coaching Skills: Learn how to coach others, taking the team on a problem-solving journey and fostering a collaborative environment.
Operational Impact: Work on a current operational problem, aiming to add financial value to the organisation within a typical 3-9 month period.
Key Features
Expert-Led Training: Learn from industry leaders like Karen Wherry, who has decades of practical, shop-floor manufacturing problem-solving experience and excels at coaching frontline people in problem-solving, both online and in-person.
Hands-On Approach: Engage in interactive workshops focused on real-world problem-solving scenarios.
Proven Methodologies: Gain insights into best practices and methodologies that have been successfully implemented in leading organisations worldwide.
Customisable Content: Tailor the training to address the specific challenges and goals of your organisation.
Certificate of completion: Earn a professional development certificate to add to your resume.
Next Intake
Registrations are now open for our 2025 program which begins Tuesday 22 July 2025. Register your member place today! Not a member? Get in touch to find out more.
Program Schedule
Session 1: Tuesday 22 July 2025 – “Introduction to Problem Solving” – Course overview, defining a problem, problem-solving tools.
Session 2: Tuesday 29 July 2025 – “Defining the Problem & Gathering the Team” – A3 LHS, define the problem, gather data and your team, immediate containment.
Session 3: Tuesday 5 August 2025 – “Let’s Go Deeper” – Problem-solving tools, using the fishbone, the 5 why’s.
Session 4: Tuesday 12 August 2025 – “Let’s Get Moving” – A3 RHS, defining actions and timeframes.
Session 5: Tuesday 19 August 2025 – “Let’s Check and Adjust” – check and adjust.
Session 6: Tuesday 16 September 2025 – “Coaching to Build Systematic Problem-Solving” – coaching, systematic problem-solving, what’s next?
Your problem-solving journey will be supported by:
“Post-training, I am definitely using the course content in everyday life, particularly in my university course. I have learned to slow down and diagnose a problem before jumping to a solution. The training provided tools and techniques such as the PDCA cycle and the fishbone diagram. As my career progresses, I will use the leading techniques the course provided, such as reducing influence bias in problem-solving and creating an environment where problem-solving is encouraged. All in all, the training taught me valuable lessons regarding problem-solving and leading a team to problem solve.”
– Baxter