Leading and Coaching Problem Solving
Member Exclusive Online Program
Stop trouble-shooting and start solving problems forever.
Join us for our member-exclusive Leading & Coaching Problem Solving Program, which has been specifically designed to equip you with the skills necessary to foster a culture of continuous improvement and innovation.
What’s included?
A series of 6 x 2 hour interactive online sessions, expert guidance and support, weekly content, and homework, and an opportunity to work through a practical case-study of your choosing.
Program highlights
Learn Problem-Solving Principles and Practices: Master the principles of problem-solving techniques and how to apply them practically to real-world issues, enabling you to lead problem-solving initiatives effectively.
Develop Coaching Skills: Learn how to coach others, taking the team on a problem-solving journey and fostering a collaborative environment.
Operational Impact: Work on a current operational problem, aiming to add financial value to the organisation within a typical 3-9 month period.
Key Features
Expert-Led Training: Learn from industry leaders like Karen Wherry, TXM, who has decades of practical, shop-floor manufacturing problem-solving experience and excels at coaching frontline people in problem-solving, both online and in-person.
Hands-On Approach: Engage in interactive workshops focused on real-world problem-solving scenarios.
Proven Methodologies: Gain insights into best practices and methodologies that have been successfully implemented in leading organisations worldwide.
Customisable Content: Tailor the training to address the specific challenges and goals of your organisation.
Certificate of completion: Earn a professional development certificate to add to your resume.
Next Intake
We have now commenced our 2025 Leading and Coaching Problem Solving program. Subscribe to our newsletter to be the first to hear about our 2026 intake! Not a member? Get in touch to find out more.
Program Schedule
Session 1: Tuesday 22 July 2025 – “Introduction to Problem Solving” – Course overview, defining a problem, problem-solving tools.
Session 2: Tuesday 29 July 2025 – “Defining the Problem & Gathering the Team” – A3 LHS, define the problem, gather data and your team, immediate containment.
Session 3: Tuesday 5 August 2025 – “Let’s Go Deeper” – Problem-solving tools, using the fishbone, the 5 why’s.
Session 4: Tuesday 12 August 2025 – “Let’s Get Moving” – A3 RHS, defining actions and timeframes.
Session 5: Tuesday 19 August 2025 – “Let’s Check and Adjust” – check and adjust.
Session 6: Tuesday 16 September 2025 – “Coaching to Build Systematic Problem-Solving” – coaching, systematic problem-solving, what’s next?
Your problem-solving journey will be supported by:
Karen Wherry
Senior Consultant
TXM Lean Solutions
A continuous improvement expert with over 20 years experience driving operational excellence across industry. Karen is a skilled change leader and coach successfully guiding teams through transformation.
Peter Davidson
Facilitator – NZ
Best Practice Network
Based in New Zealand, Peter has held senior executive positions for over 20 years. He focuses on lean strategy development and implementation, adding significant value through coaching and mentoring.
Andrew Gill
Facilitator – VIC
Best Practice Network
A seasoned operations manager with extensive experience in the fertiliser, agro-chemical, and industrial manufacturing industries. Andrew has a strong passion for operational excellence and Australian industry.
Jackie Shervington
Facilitator – WA
Best Practice Network
Jackie is a strategic leader with 30+ years of experience across multiple industries. As Co-CEO of Motium, she has helped double the business in size and revenue. Passionate about manufacturing, she is dedicated to growing WA’s industry and supporting business success.
Malcolm Auld
Facilitator – NSW
Best Practice Network
A seasoned leader with over 30 years of global experience, helping organisations improve performance and lead change. A business founder, author, and international speaker, Malcolm brings deep expertise and clear, no-nonsense insight.
Craig Mathie
Facilitator – QLD
Best Practice Network
Craig brings over 30 years of senior leadership experience, predominantly in the manufacturing and supply chain sectors. In recent years, he has assisted several start-up companies, working closely with their founders to improve their operational effectiveness and strategic execution. .
“Post-training, I am definitely using the course content in everyday life, particularly in my university course. I have learned to slow down and diagnose a problem before jumping to a solution. The training provided tools and techniques such as the PDCA cycle and the fishbone diagram. As my career progresses, I will use the leading techniques the course provided, such as reducing influence bias in problem-solving and creating an environment where problem-solving is encouraged. All in all, the training taught me valuable lessons regarding problem-solving and leading a team to problem solve.”
– Baxter