Dear Members,
GrainCorp are a leading Australian agribusiness and processing company that has partnered with growers and producers for more than 100 years, to connect them with domestic and international customers.
Through the skills and capabilities developed in accumulating, storing and handling agricultural commodities over many decades, we now manage a wide range of grains, pulses and oilseeds and produce edible oils, biofuel components and animal feeds, as well as oils and shortenings for the food production industry.
We want to ask Best Practice Network for help to find participants in the network who have experience in developing great detailed video-based process training.
We are looking in particular into how Operational Excellence or Lean training principles have been employed, eg: How people have highlighted in their video, key SQDCP process outcomes and how they are controlled? (Safety, Quality, Delivery, Cost, People)
Our business has employed video training for numerous subjects, however what we’re embarking on is specific process training that’s quite detailed in how to operate key equipment, how to do pre-operations checks etc.
The idea is that these will be a series of short and sharp videos that would form part of initial training, and then be readily accessible at sites as reminders, eg. via QR codes to view on peoples devices, or other easy access methods.
Feeding into this has been sessions with Operations and Maintenance people understanding key process issues so we can feed the essential process control methods in.
In particular we’re focussing on harvest casual employees who are new to the business so have little or no initial experience with the equipment. The plan is to combine training with machine labelling. We also have different machines that carry out the same function, and we’ll use common labelling between machines to make it easier to transition from one type to another. Essentially taking steps forward to reduce learning curves of new people and beginning to standardise process through the use of common national video’s that will evolve over time to capture improvements.
We would love to connect with others within the Network that have done some work in video-based process training and learn what has worked for them and would be very happy to share what we come up with.
Please contact me via email [email protected] or by phone, if you are happy to share your experiences. We would be very grateful to learn from you.
Your assistance would be greatly appreciated.
Thanks and regards,
Greg Boek
Operational Excellence Program Manager
GrainCorp Limited